Customer Care Executive

1 of
Previous Next

Ad Details

  • Ad ID: 5977

  • Added: January 16, 2021

  • Location: Karyavattom, Trivandrum-695581, Kerala

  • State: Kerala

  • City: Thiruvananthapuram

  • Views: 245

  • Name: Hommitment

Description

Company Name: Hommitment

Company description:

Hommitment is an advertising and marketing company based in Kerala which acts as a link between service providers and service seekers related to Home needs. Hommitment manages diversified businesses like real estate, contractors, home builders, interior experts, decors, job portals for interior designers and freelancers , interior design training institutes, tradesmen like electricians, plumbers, carpenters etc.

Job summary:

The candidate should

• Act as a link between the company and the clients (service experts & service seekers).

• Manage the customers effectively by making inbound and outbound calls in a timely manner and address their needs, complaints, and other trouble shooting.

• Handle customer inquiries both over the phone and by email/social media accounts.

• Set up customer information and validate.

• Deal with administrative tasks and will be assisting in marketing of the company.

• Build lasting relationships with clients by proper follow up of services provided by the company.

Job skills:

• Should be a talented graduate with a passion to deliver professional and quality assistance to customers.

• Excellent communication skills both in English and Malayalam. Experience in the customer service industry is preferable.

• Proficiency in basic skills like MS office etc.

Tags :